We want you to be happy and healthy!
We want you to be completely satisfied. We strive to provide you with content of the highest standard. If for any reason you’re not 100% satisfied with any of our offerings, simply contact us within 30 days from the ship or purchase date, let us know what the issue was, and we will initiate a return or exchange where applicable.
Membership
When you signed up for your membership, you agreed to the Membership Agreement which states that we don’t offer a refund on membership fees. You may cancel your membership at any time but will not receive a refund.
Products:
Risk of loss and title for products pass to you upon delivery of the products to the carrier company.
Unopened items may be returned within 30 days. You may return unopened product by contacting us at support@drcrista.com to initiate a return.
If you receive a package that has been damaged, please save the original box and all of its contents then contact us immediately with the order details. We will make every effort to remedy the situation as soon as possible. We request pictures of damages for coaching and training purposes.
Digital Content:
All of our digital content comes with a 30 day money-back guarantee. If for any reason you feel like the program was not a good fit for you, we are happy to return the full purchase price. Simply contact us at support@drcrista.com to initiate a refund.
Return Information:
Returns or exchanges may take 10-15 business days from the time the return is shipped for processing. Original shipping and handling charges are non-refundable (if applicable). Return shipping costs are your responsibility. Please contact support@drcrista.com to initiate a return or exchange.
